Chargebee new subscription notifications on your phone.

Get a push notification when a customer starts a Chargebee subscription, with the plan, price and any trial.

subscription_createdPayments & billingSubscriptions
How it works

Three steps to your first push

STEP 01

Install the recipe

One click in Studio gives you a personal webhook URL.

STEP 02

Paste your URL into Chargebee

Add it as a webhook for subscription_created.

STEP 03

Get a push on your phone

With the text, sound and buttons from the recipe.

Setup

How to set up the Chargebee subscription_created webhook

  1. Click Install in Studio and sign in. The recipe is added to your account and you get a personal webhook URL.
  2. In Chargebee, go to Settings > Configure Chargebee > API Keys and Webhooks, open the Webhooks tab and click Add Webhook.
  3. Paste your webhook URL as the Webhook URL (add ?site=your-site for dashboard buttons).https://••••••••/•••••••• your personal URL, shown after install
  4. Under Events to Send, pick only subscription_created and save the webhook.
  5. Under **Events to Send**, pick only `subscription_created` (Chargebee selects All Events by default). Subscriptions created with a backdated start send `subscription_created_with_backdating` instead, which this recipe ignores.
  6. **Dashboard button:** Chargebee events don't include your site's name, so add it to the webhook URL to get a button that opens the subscription in Chargebee. Use the part before `.chargebee.com` in your dashboard address (test sites usually end in `-test`):
  7. ```
  8. your webhook URL?site=your-site
  9. ```
  10. Without `?site=` the push arrives without a button.
  11. Built for API version **v2** events. Chargebee's **Test Webhook** button sends a sample of the event you pick, which should give a normal push.
  12. Chargebee doesn't sign webhooks. It can send a username and password (basic authentication), but JustPush doesn't check them yet, so you can leave that off. Keep your endpoint URL private.
The code

What runs when the webhook arrives

Studio calls handleRequest(request) with the incoming webhook and sends the message it returns. It's yours after install; change anything.

transform.js
1// Chargebee → subscription_created
2// Fires when a new subscription is created, including ones that start in trial or at a future date.
3// Docs: https://apidocs.chargebee.com/docs/api/events/webhook/subscription_created
4//
5// Paste this into a JustPush Studio integration and add a Chargebee webhook for the
6// "subscription_created" event pointing at the integration's endpoint URL.
7// Add ?site=your-site to the URL to get a button that opens the subscription in Chargebee.
8
9// Chargebee amounts are whole numbers in the currency's smallest unit (2900 = €29.00),
10// except for zero-decimal currencies such as JPY, where 500 means ¥500. This is Chargebee's
11// own list: https://www.chargebee.com/docs/billing/2.0/site-configuration/supported-currencies
12const ZERO_DECIMAL = new Set(["clp", "isk", "jpy", "krw", "mga", "pyg", "vnd", "xaf", "xof", "xpf"])
13
14function money(amount, currency) {
15 // Don't invent a figure when the event doesn't carry one.
16 if (typeof amount !== "number" || !Number.isFinite(amount) || typeof currency !== "string" || !currency) return null
17
18 const code = currency.toLowerCase()
19 const value = ZERO_DECIMAL.has(code) ? amount : amount / 100
20
21 try {
22 return new Intl.NumberFormat("en-GB", { style: "currency", currency: code }).format(value)
23 } catch {
24 return `${value} ${code.toUpperCase()}`
25 }
26}
27
28// A trimmed string, or null for anything else.
29function text(value) {
30 return typeof value === "string" && value.trim() ? value.trim() : null
31}
32
33// Only link to real http(s) URLs.
34function link(url, cta) {
35 return typeof url === "string" && /^https?:\/\//.test(url) ? [{ cta, url }] : []
36}
37
38// Chargebee events don't carry your site's name, so the dashboard link needs ?site=acme
39// (or ?site=acme-test for a test site) on the webhook URL.
40function adminUrl(request, path, id) {
41 const raw = Array.isArray(request.query?.site) ? request.query.site[0] : request.query?.site
42 const site = (typeof raw === "string" ? raw : "")
43 .trim()
44 .toLowerCase()
45 .replace(/^https?:\/\//, "")
46 .replace(/\.chargebee\.com.*$/, "")
47
48 if (!/^[a-z0-9][a-z0-9-]*$/.test(site) || !text(id)) return null
49 return `https://${site}.chargebee.com/d/${path}/${encodeURIComponent(id)}`
50}
51
52// "Jane Doe", or the company or email when there's no name.
53function customerName(customer) {
54 const name = [text(customer?.first_name), text(customer?.last_name)].filter(Boolean).join(" ")
55 return name || text(customer?.company) || text(customer?.email)
56}
57
58// Chargebee timestamps are Unix seconds.
59function day(seconds) {
60 if (typeof seconds !== "number" || !Number.isFinite(seconds)) return null
61 return new Date(seconds * 1000).toLocaleDateString("en-GB", {
62 day: "numeric",
63 month: "short",
64 timeZone: "UTC",
65 })
66}
67
68// Describe the plan, e.g. "Pro-EUR-Monthly — €29.00/month".
69// Product Catalog 2.0 lists subscription_items; Product Catalog 1.0 uses plan_id and plan_amount.
70function plan(subscription) {
71 const items = Array.isArray(subscription.subscription_items) ? subscription.subscription_items : []
72 const item = items.find((entry) => entry?.item_type === "plan") ?? items[0]
73 const name = text(item?.item_price_id) ?? text(subscription.plan_id)
74
75 if (!name) return null
76
77 const quantity = item ? item.quantity ?? 1 : subscription.plan_quantity ?? 1
78 const unit = item ? item.unit_price : subscription.plan_unit_price
79 const total = item ? item.amount : subscription.plan_amount
80 const amount = typeof total === "number" ? total : typeof unit === "number" ? unit * quantity : null
81 const price = money(amount, subscription.currency_code)
82
83 const period = subscription.billing_period
84 const unitName = text(subscription.billing_period_unit)
85 const every = !unitName ? "" : period > 1 ? ` every ${period} ${unitName}s` : `/${unitName}`
86 const more = items.length > 1 ? ` + ${items.length - 1} more` : ""
87
88 return name + (price ? ` — ${price}${every}` : "") + more
89}
90
91function handleRequest(request) {
92 const event = request.body && typeof request.body === "object" ? request.body : {}
93
94 // Guard: only this event type, so other Chargebee events on this integration stay quiet.
95 // Chargebee sends no event header, so the payload's event_type decides.
96 if (
97 event.event_type !== "subscription_created" ||
98 (event.object !== undefined && event.object !== "event") ||
99 !event.content?.subscription ||
100 typeof event.content.subscription !== "object"
101 ) {
102 console.log(`Ignoring Chargebee event "${text(event.event_type) ?? "unknown"}"`)
103 return null
104 }
105
106 const subscription = event.content.subscription
107 const who = customerName(event.content.customer) ?? "Someone"
108 const what = plan(subscription)
109 const trialEnds = day(subscription.trial_end)
110 const startsOn = day(subscription.start_date)
111 const when =
112 subscription.status === "in_trial" && trialEnds
113 ? ` (trial until ${trialEnds})`
114 : subscription.status === "future" && startsOn
115 ? ` (starts ${startsOn})`
116 : ""
117
118 return {
119 title: "🎉 New subscription",
120 message: (what ? `${who} subscribed to ${what}` : `${who} started a subscription`) + when,
121 topic: "Chargebee",
122 priority: 0, // Normal — recurring revenue, worth a smile
123 sound: "cashregister",
124 buttons: link(adminUrl(request, "subscriptions", subscription.id), "View subscription"),
125 }
126}
Payload

The Chargebee subscription_created webhook

This is what Chargebee sends to your URL for subscription_created. It is a sample, trimmed to the fields recipes use.

subscription_created · sample.json
1{
2 "id": "ev_test_subscription_created",
3 "object": "event",
4 "source": "hosted_page",
5 "content": {
6 "customer": {
7 "id": "cus_test_16BjpLU3",
8 "email": "[email protected]",
9 "object": "customer",
10 "last_name": "Doe",
11 "first_name": "Jane"
12 },
13 "subscription": {
14 "id": "sub_test_16BjpLU3",
15 "object": "subscription",
16 "status": "in_trial",
17 "trial_end": 1791793800,
18 "created_at": 1790584200,
19 "customer_id": "cus_test_16BjpLU3",
20 "trial_start": 1790584200,
21 "currency_code": "EUR",
22 "billing_period": 1,
23 "subscription_items": [
24 {
25 "amount": 2900,
26 "quantity": 1,
27 "item_type": "plan",
28 "unit_price": 2900,
29 "item_price_id": "Pro-EUR-Monthly"
30 }
31 ],
32 "billing_period_unit": "month"
33 }
34 },
35 "event_type": "subscription_created",
36 "api_version": "v2",
37 "occurred_at": 1790584200,
38 "webhook_status": "scheduled"
39}
FAQ

Chargebee new subscription notifications: questions

Does this work on iPhone and Android?

Yes. Install the JustPush app from the App Store or Google Play and sign in. Every phone signed in to your account gets the notification.

Do I need to write code?

No. Install the recipe in Studio, paste your webhook URL into Chargebee and you are done. The code is there if you want to change the text, the sound or the buttons.

Can I change what the notification says?

Yes. After install the recipe's code is yours. Edit it in Studio and test it against the sample payload before you save.

What does it cost?

JustPush is free for 30 days. After that it's $19.99 a year, or $39.99 once. There is no extra charge for recipes.

Ready when you are

Chargebee on your phone in two minutes.

Install the recipe, paste one URL, done. Free for 30 days, no credit card required.